{"id":49,"date":"2025-09-24T16:49:32","date_gmt":"2025-09-24T14:49:32","guid":{"rendered":"https:\/\/wpbasewoo.capaoweb.com.br\/?page_id=49"},"modified":"2025-09-25T21:11:23","modified_gmt":"2025-09-25T19:11:23","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/shop.akumaye.org\/fr\/terms-and-conditions\/","title":{"rendered":"Termes et conditions"},"content":{"rendered":"<h3 class=\"wp-block-heading\"><strong>Partenaire contractuel<\/strong><\/h3>\n\n\n\n<p>Le contrat d&#039;achat est conclu avec :<br><strong>Boutique Akumay\u00ea<\/strong> | Personne responsable : Armando Rosa<strong><br><\/strong> Kappelenstr 21a<br>3250 Lyss<br>Courriel : shop@akumaye.org<\/p>\n\n\n\n<p>Derni\u00e8re mise \u00e0 jour de ces conditions\u00a0: 25 septembre 2025.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Tarifs et frais de livraison<\/strong><\/h3>\n\n\n\n<p>Les frais d&#039;exp\u00e9dition en Suisse varient de CHF 3 \u00e0 CHF 30 pour les colis jusqu&#039;\u00e0 30 kg.<br>Nous offrons la livraison gratuite pour les commandes sup\u00e9rieures \u00e0 CHF 150 (en principe, uniquement pour les envois en Suisse).<\/p>\n\n\n\n<p>Vous verrez le montant total de votre commande avant de finaliser votre achat.<br>Nous livrons g\u00e9n\u00e9ralement en Suisse. Pour les commandes provenant de l&#039;Union europ\u00e9enne ou d&#039;autres pays, veuillez nous contacter afin que nous puissions \u00e9valuer la situation ensemble.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Offre et conclusion du contrat<\/strong><\/h3>\n\n\n\n<p>La pr\u00e9sentation des produits dans la boutique en ligne ne constitue pas une offre juridiquement contraignante, mais plut\u00f4t un catalogue num\u00e9rique non contraignant.<\/p>\n\n\n\n<p>En cliquant sur le <strong>\u00ab Passer commande \u00bb<\/strong> En cliquant sur le bouton \u00ab\u00a0Cr\u00e9er un compte\u00a0\u00bb, vous passez une commande ferme pour les produits de votre panier. Une confirmation de r\u00e9ception et d&#039;acceptation de la commande vous sera envoy\u00e9e automatiquement par e-mail imm\u00e9diatement apr\u00e8s la finalisation de la commande. Cet e-mail confirme la conclusion du contrat d&#039;achat.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Livraison<\/strong><\/h3>\n\n\n\n<p>Nous exp\u00e9dions les commandes le plus rapidement possible, g\u00e9n\u00e9ralement dans les <strong>7 jours ouvrables<\/strong> apr\u00e8s confirmation du paiement. La livraison par la poste prend g\u00e9n\u00e9ralement un d\u00e9lai suppl\u00e9mentaire. <strong>1 \u00e0 2 jours ouvrables<\/strong>.<\/p>\n\n\n\n<p>Si un article est indisponible, nous vous en informerons imm\u00e9diatement pour d\u00e9cider ensemble de la meilleure alternative (\u00e9change, remplacement ou annulation de la commande).<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Paiement<\/strong><\/h3>\n\n\n\n<p>Nous acceptons les paiements via <strong>PostFinance, Twint ou carte de cr\u00e9dit<\/strong>D&#039;autres moyens de paiement pourraient \u00e9ventuellement devenir disponibles.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Retours et \u00e9changes<\/strong><\/h3>\n\n\n\n<p>Nous sommes une petite entreprise familiale et g\u00e9rons chaque situation avec soin et humanit\u00e9.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u00c9change pour cause de d\u00e9faut<\/strong>:Si un produit arrive d\u00e9fectueux ou dans un \u00e9tat inappropri\u00e9, nous en assumons la responsabilit\u00e9 et fournirons un remplacement ou un remboursement.<br><\/li>\n\n\n\n<li><strong>\u00c9change ou retour \u00e0 la demande du client<\/strong>:Nous n&#039;offrons pas de droit de retour automatique, mais si vous souhaitez faire une demande, vous pouvez nous contacter dans les <strong>7 jours apr\u00e8s r\u00e9ception de la commande<\/strong>Chaque situation sera \u00e9tudi\u00e9e individuellement.<br><\/li>\n<\/ul>\n\n\n\n<p><strong>Note:<\/strong> Les produits destin\u00e9s \u00e0 l&#039;ingestion (consommation interne) ne peuvent g\u00e9n\u00e9ralement pas \u00eatre retourn\u00e9s, pour des raisons de s\u00e9curit\u00e9 et d&#039;int\u00e9grit\u00e9 du produit.<\/p>\n\n\n\n<p>Pour toute demande, veuillez \u00e9crire \u00e0 <strong>shop@akumaye.org<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Service client<\/strong><\/h3>\n\n\n\n<p>Pour toute question, r\u00e9clamation ou suggestion, notre canal de contact est le suivant :<br><strong>shop@akumaye.org<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Avis important concernant les produits<\/strong><\/h3>\n\n\n\n<p>Tous les produits vendus sont destin\u00e9s au bien-\u00eatre et aux soins personnels, mais ils sont <strong>pas des m\u00e9dicaments<\/strong>.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Nous ne faisons pas de diagnostics et ne proposons pas de th\u00e9rapies ou de traitements m\u00e9dicaux.<br><\/li>\n\n\n\n<li>Nous ne promettons pas la gu\u00e9rison et ne recommandons pas de commencer ou d\u2019arr\u00eater l\u2019utilisation de m\u00e9dicaments.<br><\/li>\n\n\n\n<li>Les produits propos\u00e9s ne remplacent pas un suivi m\u00e9dical ou th\u00e9rapeutique.<br><\/li>\n<\/ul>\n\n\n\n<p>L&#039;acheteur est responsable de l&#039;utilisation des produits. En effectuant un achat, le client d\u00e9clare avoir pris connaissance de cet avis.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Confidentialit\u00e9 et protection des donn\u00e9es<\/strong><\/h3>\n\n\n\n<p>L&#039;utilisation des donn\u00e9es personnelles suit notre <strong>politique de confidentialit\u00e9<\/strong>, qui peut \u00eatre consult\u00e9 ici : <a href=\"https:\/\/shop.akumaye.org\/fr\/privacy-policy\/\">politique de confidentialit\u00e9<\/a>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Clause de divisibilit\u00e9<\/strong><\/h3>\n\n\n\n<p>Si une disposition des pr\u00e9sentes Conditions est jug\u00e9e invalide, cela n\u2019affectera pas la validit\u00e9 des dispositions restantes.<\/p>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Contractual Partner The purchase contract is concluded with:Akumay\u00ea Shop | Responsible Person: Armando Rosa Kappelenstr 21a3250 LyssE-mail: shop@akumaye.org Last updated<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-49","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.6 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Terms and Conditions - Akumay\u00ea Shop<\/title>\n<meta name=\"description\" content=\"Ceremonial cacao, rap\u00e9, and artifacts created by hands that live with the land. 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